Maximum Online Directories Privacy & Policy
Protecting your privacy
We take your privacy very seriously and this Privacy Policy set out what personal information we collect, how we hold it, use it, and who we might share it with.
This Policy covers Maximum Online Directories and its related companies Directories including its subsidiaries, whose operations include publishing directories, electronic information, and online consumer products, as well as offering advertising, media, marketing data solutions.
This Policy also incorporates Policy which covers additional information on how we manage your personal information collected in connection with our Directories
1. The kinds of personal information we collect and hold
The kinds of personal information we collect, and hold may include:
- contact details and identification such as your name, email address, postal address, phone number, and other similar contact data. We also may collect other data about you such as work information, occupation, and business information.
- account credentials such as your username and passwords and similar security information used for authentication and account access.
- usage data such as the search terms you enter, the pages you visit, the products and services you purchase. We may also collect data about your device such as IP address, device identifiers, and data about the network, operating system, or software you use to connect to our products and services.
- location data when you enable location-based features of our products, we may collect location data. We may also collect location data derived from your IP address.
- payment data if you make a purchase such as Packages through our choice of bank
Some information we collect might not be included in this list. It depends on the service or product purchase from Online Directories.
2. How we collect your personal information
The data we collect depends on the services and products that you use. We may collect some data directly from you, such as when you create an account, or contact us for support. We also collect “usage data” directly from you or through analytics companies. Much of this data collection is done using cookies (small text files placed on your device) and does not identify individual customers but does identify internet browser.
To make this advertising more relevant to you, we, or our third-party advertising companies, may collect and use information about visits to our sites and to other sites made using your computer or device.
Where we do identify you (such as where you are logged into your online account), we treat any use or disclosure in accordance with this policy.
We sometimes collect your information from other sources including from:
- your telephone service provider such as your listing details for our telephone directories.
- various third parties such as your representatives, social media sites, consumers who use our products, our related companies.
- public sources such as from information available on the internet; and
- organisations we list under “When do you disclose my personal information?” (see below).
In some circumstances, if you do not provide us with your personal information, we may not be able to
- provide you with the product or service you want.
- manage or administer your product or service.
- personalise your experience with us.
- verify your identity or protect against fraud; or
- let you know about other products or services that you might be interested in.
If we ever need you to give us another person’s personal information (for example, if you’d like to give someone access to your Directories services), we’ll need you to let that person know. You can also tell them to contact us if they have any questions.
3. How we hold your information
We store your information in hard copy or electronic format and store it in storage facilities that we own and operate ourselves, or that are owned and operated by trusted third parties.
We use a combination of technical solutions, security controls and internal processes to help us protect your information and our network like SSL certificate which encrypt all our Directories.
We aim to keep your information only for as long as you are a member of Maximum Online Directories. For business reasons for to comply with our legal and regulatory requirements. When we no longer need the information, we take reasonable steps to destroy your information.
4. How we use your personal information
We may use your personal information to:
- check your identity.
- provide and administer our products and services, including directory services and advertising in various media platform.
- identify opportunities to help improve our products, services and technologies and improve those products, services, and technologies.
- carry out credit checks and help prevent fraud.
- help us maintain and develop our business systems and infrastructure, and
- promote and market services to you (sometimes even after you leave us); and
- deliver targeted marketing, advertising, and content from us and third parties on our websites and third-party websites relevant to your interests.
5. When we disclose your personal information to third parties
In some circumstances, we might disclose your personal information to other organisations. But we only ever do this when providing services to you, or as otherwise explained in this policy. When we do this, we take all reasonable steps to keep your information secure on our platform.
We also require our contracted service providers to comply with privacy and confidentiality obligations to help protect your personal information. These service providers may be based locally or overseas. They help us with tasks like:
- customer enquiries
- mailing
- billing
- information technology
- data verification
- managing your advertising
- marketing and sales
- market research, and
- website analysis.
We may disclose your personal information to:
- your authorised representatives or advisers (when you ask us to)
- fraud-prevention organisations
- our related companies
- our professional advisers
- government, regulatory authorities, and other organisations, as required or authorised by law
- organisations who manage our business, corporate, risk and funding strategies
- telephone service providers who supply customer data for publication in our directories, and
- our directories and syndication partners, as permitted in our Product Contract Terms.
6. Sharing your information outside of Ghana in some situations your personal information might be transferred outside of Ghana. We may store your information in cloud or other types of networked or electronic systems. As electronic or networked systems can be accessed from various countries via an internet connection, it is not always practicable to know in which country your information may be held.
7. How can you correct your personal information
We do everything we can to make sure the personal information we handle is correct, complete and current but if you do spot an error, you can let us know via the contact details below or log into your account to correct your information.
8. How to make a privacy complaint
We take the protection of our customers’ privacy very seriously. If you believe your privacy has been breached by us, have any questions, or concerns about our Privacy Policy, please email us at onlinedirectoriesgh@gmail.com
We will aim to investigate and resolve your complaint within 30 days of receiving it. If we need more time, we will notify you about the reasons for the delay and indicate a new estimate time frame.
9. Changes to our Privacy Policy
We may change this privacy policy from time to time. Any updated versions of this privacy policy will be posted on our website.
